What is an eBook?
An "eBook" or "electronic book" is a digital version of a print book. It can be downloaded to a computer, desktop, laptop or Tablet PC or to a PDA and then can be read with a Reader suited to its format. On www.ubibooks.com, all the ebooks are Mobipocket ebooks.

What are the benefits of eBooks?
- Ebooks can be downloaded in a few minutes, instead of having to walk to a brick-and-mortar bookstore or having to waiting for the shipping of a paper book ordered on Internet
- a PDA can store hundred of ebooks that you can read at any time at any place and computers can store thousands of ebooks, resolving all problems of physical space for storing books
- ebooks are enhanced with a lot of interactive digital functions, for instance: adjusting the size of font reading, taking notes, adding bookmarks, highlighting, searching worlds or expressions within a text, looking up at a dictionary while reading
- lots of ebooks are cheaper than the printed version

How can I read an ebook ?
Reading an ebook requires a specific software, called a "Reader". On www.ubibooks.com, ebooks are all in Mobipocket format. Reading them require to download and install the Mobipocket Reader (download Mobipocket Reader). They are all copy-protected.

How can I purchase and download an ebook ?
On www.ubibooks.com, you can purchase an ebook by clicking on the "Add to cart" button or on the icon . Then check your order information and indicate the e-mail adress to which you wish to receive your order confirmation. You will be directed to a securized payment zone where you can pay on line with your credit card. After validation of your payment you will receive an e-mail containing an order confirmation. You will then be able to download your e-book from your own library which is accessible once you are identified on ubibooks website. In order to download your e-book, you will also have to enter the PID (Personnal ID) of your Cybook, PDA or Computer (for more information see below).

What is the average size of an eBook file?
Mobipocket ebooks are quite small and range from 200 KB for a short to medium length eBook including mainly text to 600 KB for a longer work. For example, a 200-page novel is approximately 300 KB. The file size depends on the complexity of the content. An image-based eBook could be significantly larger.

On which devices can I read my ebooks ? The ebooks purchased on www.ubibooks.com can be read on PC computers, Tablet PCs, Pocket PC PDAs, Palm Devices, Psion and Cybook.
Ebooks purchased on www.ubibooks.com are copy-protected with Mobipocket DRM. This means that it will be possible to read these ebooks on the devices with the PIDs registered on ubibooks account. For instance, you may download an ebook to your PC and then send it to your Pocket PC if both PIDS have been registered in your ubibooks account. See here for more precise instructions about PIDs.

Why are the ebooks copy-protected ?In order to prevent from the uncontrolled distribution of their publishing content, for instance on Peer-to-Peer networks, more and more publishers and authors wish to protect ebooks from illicit digital copies. Hence, they wish to use Digital Right Management (DRM) technologies when offering ebooks to sale. These technologies warrant a fair use of ebooks both for publishers and authors and for readers. Especially, Mobipocket DRM system allows you to read ebooks on 2 different personal devices.

Where are my eBooks stored after download ?
The ebooks purchased on www.ubibooks.com wil be downloaded first to your PC's or Tablet PC. If you want to read them on your Pocket PC, PAlm or Cybook you will have to synhcronize your Pocket PC device with the folder of your PC in which they are stored (using ActivSync) or put them in storage card. However all your e-books are always available on your ubibooks account at Shelf.aspx

Who are we ?
www.ubibooks.com is the ebookstore of Bookeen, a French company specialized in ebooks, dedicated to English speaking ebooks. You can see our French website here: (www.bookeen.com, with more information concerning our company. If you want to ask us any question, please contact us here: contact@ubibooks.com

What is the PersonalID (PID) ? Where do I find my PID ?
The PID or Personal ID identifies an ebook reading device - PDA or PC - and you will find it displayed in the About box of the Mobipocket Reader application. You are required to enter this information in your user account before you purchase an ebook for the first time.
This page will give you indications on how to find your PID: PIDInfo_Popup.asp

How can I read my ebooks on my device ?
you first need to install the Mobipocket Reader from this page (download Mobipocket Reader), to get your PID.
Then, log on to your Mobipocket account.
Click on "Modify My PIDs", and fill in the PID of your device.
After validation, download your ebooks to your computer and double-click on the .prc files to sync to your PDA, Cybook or read on your PC.

What is my Personal ID (PID)?
Personal ID (PID) is a unique identifier of your PDA or PC used by the Mobipocket Reader. It is displayed in the About Box of the Mobipocket Reader software.
If you do not have Mobipocket Reader installed, please download it first (download Mobipocket Reader) and then fill the PID in your Personal information Account.
Start the Mobipocket Reader software on your PDA or PC,
- For Palm and eBookMan, click on the Menu icon of your PDA.
- For PocketPC, Windows CE, and Windows go to the Library, and click on the "Display my PID" link.
- For Psion, click on the "Help" menu and then "About..." menu item

For more help on Mobipocket: Support/default.asp